This Management makes clear its commitment to increasing customer satisfaction through the development and implementation of an integrated environmental and quality management system, in accordance with the criteria of the international standards UNE-EN ISO 9001:2015 and UNE-EN ISO 13485, as well as the continuous improvement of its effectiveness.
Therefore, this Management has defined the following Quality and Healthcare Management Policy, which is aimed at fully satisfying our customers:
Comply with the requirements agreed with the customer, in particular those related to the technical specifications of imported and distributed products and their delivery times.
Ensure compliance with the requirements derived from the regulations and standards applicable to our activity, and in particular those related to environmental impacts
Continuously improve the effectiveness of the integrated management system implemented in our organization, aimed at achieving maximum customer satisfaction, through the periodic evaluation of results and the environmental aspects derived from our activity.
Maximize efficiency in all activities of Import and Distribution of healthcare products.
Motivate all BVALUE personnel in fulfilling their duties and responsibilities.
Ensure the material and human resources of BVALUE so that activities are carried out optimally.
Optimize the resources allocated to production, minimizing energy consumption and promoting the use of environmentally friendly alternative products, whenever technically feasible.
Provide the necessary measures to prevent and reduce environmental impacts resulting from activities carried out directly by BVALUE or by other subcontracted companies performing work on behalf of the company
Foster awareness among our staff, users, suppliers, and other collaborators regarding the principles set out in this Policy, encouraging training and the establishment of good environmental practices.